FINI Privacy Policy

Last updated: October 2, 2026

FINI Holding Corporation (“FINI,” “we,” “us,” or “our”) operates www.finibrand.com.

This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit our website, place an order, register a product, subscribe to communications, or contact us.

1. Personal Information We Collect

Information you provide

Depending on how you interact with FINI, we may collect:

• Contact information: Your name, email address, phone number, billing address, and shipping address.

• Order information: Products purchased, order numbers, transaction details, purchase history, and delivery information.

• Account information: Information used to create and manage your customer account.

• Product registration information: Serial number, product name, color, purchase date, purchase source, order number, and any receipt or supporting information you submit.

• Customer service information: Messages, photographs, and other information provided when requesting assistance, returns, exchanges, or reporting a product issue.

• Marketing preferences: Email and SMS subscription choices, consent records, and communication preferences.

• Other submitted information: Information you choose to provide through forms, surveys, events, promotions, or inquiries.

Please provide only information relevant to your request. Do not send full payment card numbers or sensitive identification documents by email or through general contact forms.

Payment information

Payments are processed through Shopify and the payment providers available at checkout. These providers process the payment credentials needed to complete your transaction according to their own privacy policies.

FINI uses transaction information, such as payment status, amount, and available payment-method details, to manage orders, refunds, and fraud prevention.

Information collected automatically

When you visit the website, we and the services supporting our website may collect:

• IP address and approximate location inferred from it.

• Browser, device, and operating system information.

• Pages and products viewed.

• Referring websites and available referral information.

• Interactions with the website, advertisements, and communications.

• Cookie identifiers and similar technical information.

This information may be collected through cookies, pixels, tags, log files, and similar technologies.

Information from service providers

We may receive information from providers supporting payments, shipping, returns, fraud prevention, marketing, and analytics. This may include payment confirmations, delivery updates, return status, and information about the performance of our website or campaigns.

2. How We Use Personal Information

We use personal information to:

• Process payments and fulfill orders.

• Arrange shipping and provide delivery updates.

• Manage accounts, returns, exchanges, and refunds.

• Respond to inquiries and resolve product or order issues.

• Associate registered products with submitted purchase and serial-number information.

• Maintain records of purchases and registered products.

• Send necessary order, account, and service communications.

• Send marketing communications according to your preferences and applicable law.

• Measure and improve website functionality, customer experience, and marketing performance.

• Identify suspicious transactions and protect our website and customers.

• Maintain accounting and business records.

• Comply with legal obligations and address legal claims.

3. Product Registration

When you register a FINI product, we use the information submitted to maintain a registration record and support relevant product and customer service inquiries.

Registration information is handled according to this Privacy Policy. Registering a product does not automatically enroll you in marketing emails or text messages.

Any marketing subscription offered during registration is subject to a separate choice and applicable consent requirements.

4. How We Disclose Personal Information

We disclose personal information where needed for the purposes described in this policy, including to the following categories of recipients:

• E-commerce and hosting providers, including Shopify.

• Payment providers supporting payments, refunds, and financing options.

• Shipping and fulfillment providers delivering orders and handling shipment inquiries.

• Return and customer service providers supporting exchanges, refunds, and assistance.

• Email and SMS providers delivering communications and managing subscription preferences.

• Analytics and advertising providers measuring website activity and supporting marketing.

• Professional advisers, such as accountants, legal advisers, and insurers, where necessary.

The information disclosed depends on the service and the purpose involved.

We may also disclose information to comply with law, respond to valid legal requests, investigate fraud, protect rights and safety, or establish or defend legal claims.

If FINI undergoes a merger, acquisition, financing transaction, or sale of business assets, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

5. Shopify and Third-Party Services

Our online store is hosted on Shopify. Shopify processes personal information to provide and support its services, as described in its privacy policies.

You can learn more at:

https://www.shopify.com/legal/privacy

Third-party payment services, financing options, return portals, and external websites may have separate privacy policies. Please review those policies when using their services.

6. Cookies and Similar Technologies

Our website uses cookies and similar technologies for purposes that may include:

• Essential functions: Operating the website, maintaining shopping carts, supporting checkout, and protecting security.

• Preferences: Remembering settings and selections.

• Analytics: Understanding website use and improving performance.

• Advertising: Measuring campaigns and delivering relevant advertisements.

Where required by applicable law, we request consent before using nonessential cookies or similar technologies.

Where available, you can manage your choices through the website’s cookie or privacy controls. You can also adjust your browser settings to block or delete cookies. Blocking certain cookies may affect website functionality.

Browser cookie settings do not necessarily control every form of data collection or advertising technology.

7. Advertising and Privacy Choices

We may use website activity and other information described in this policy to measure advertising performance and deliver relevant advertisements.

Disclosing information to advertising partners may qualify as a “sale,” “sharing,” or processing for targeted advertising under certain privacy laws, even when no money is exchanged. Your rights depend on the applicable law and our activities.

Where applicable law requires, we provide and honor choices to opt out of these activities. You may contact info@finibrand.com to request assistance with applicable privacy choices.

You may also manage advertising preferences directly with the relevant advertising platforms.

Browser privacy signals

Traditional “Do Not Track” signals and Global Privacy Control signals are different.

Our website may not respond to traditional Do Not Track signals. Where required by applicable law, we honor recognized opt-out preference signals, including Global Privacy Control, for the activities covered by those signals.

8. Email and SMS Communications

Service communications

We may send communications needed to process your order, provide shipping updates, manage your account, or respond to an inquiry.

Marketing emails

You can unsubscribe from marketing emails using the unsubscribe link in the message or by contacting info@finibrand.com.

Unsubscribing from marketing does not prevent necessary order or service communications.

Marketing text messages

Providing a phone number for checkout, shipping, customer service, or product registration does not by itself authorize marketing text messages.

Where you opt in to FINI marketing texts:

• Consent is not a condition of purchase.

• Message frequency varies.

• Message and data rates may apply.

• You can reply STOP to unsubscribe.

• You can contact info@finibrand.com for assistance.

We and our messaging providers use phone numbers, consent records, and relevant interaction information to manage subscriptions, deliver messages, and process opt-out requests.

9. How Long We Retain Information

We retain personal information for as long as reasonably necessary for the purposes described in this policy.

Retention depends on factors such as:

• Whether an order, return, inquiry, or dispute remains active.

• Whether you maintain an account or product registration.

• Whether information is needed for accounting, tax, or other legal obligations.

• Whether information is needed to prevent fraud or establish or defend legal claims.

We may retain limited subscription and suppression records to respect marketing opt-out requests.

A deletion request does not always require deletion of information we must lawfully retain. Where appropriate, information may be deleted or de-identified when it is no longer needed.

10. Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, or disclosure.

No website, transmission method, or storage system can be guaranteed completely secure.

Please protect your account credentials and contact info@finibrand.com if you suspect unauthorized access involving your FINI account.

11. Your Privacy Rights

Depending on your location and the laws applicable to FINI, you may have rights to:

• Access personal information we hold about you.

• Request information about how it is collected, used, and disclosed.

• Correct inaccurate information.

• Request deletion.

• Receive a portable copy of certain information.

• Withdraw consent where processing relies on consent.

• Object to or restrict certain processing.

• Opt out of qualifying sales, sharing, or targeted advertising.

• Appeal a decision concerning a privacy request, where provided by law.

• Lodge a complaint with the relevant privacy authority.

These rights may be subject to legal exceptions and eligibility requirements.

To submit a request, email info@finibrand.com with the subject line “Privacy Request.” Describe your request and provide enough information for us to locate the relevant records.

We may need to verify your identity before completing certain requests. Authorized agents may submit requests where permitted by law, subject to appropriate verification.

We will respond within the timeframe required by applicable law. We will not unlawfully discriminate against you for exercising applicable privacy rights.

12. International Processing

FINI is based in the United States. Personal information may be processed in the United States, Canada, and other countries where our service providers operate.

Privacy laws in those countries may differ from the laws where you live. Where required, we use appropriate safeguards for international transfers.

For individuals in the European Economic Area or the United Kingdom, where applicable data protection law governs our processing, the legal basis depends on the activity. It may include performing a contract, complying with legal obligations, consent, or legitimate interests such as operating and securing our business, subject to the protections required by law.

13. Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to FINI, contact info@finibrand.com so we can investigate and take appropriate action.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, practices, or legal requirements.

The latest revision date appears at the top of this page. Where required by law, we will provide additional notice or obtain consent for relevant changes.

15. Contact Us

For questions, concerns, or requests relating to personal information:

FINI Holding Corporation
Email: info@finibrand.com
Website: https://finibrand.com